Job Information
Boston University QUALITY ASSURANCE ANALYST II, Information Services & Technology, SIS Core Technical in BOSTON, Massachusetts
Want to be at the cutting edge of research and innovation on a vibrant, dynamic campus shaping the future of education? Were seeking applicants with diverse skills and experience to join the Boston University Information Services & Technology (IS&T) community. We are in search of self-motivated, critical-thinking individual with a passion for Quality to join our Student Information Systems applications support team as a Quality Assurance Analyst. The QA Analyst will spearhead Quality Assurance tasks including test planning, coordination, testing, and defect tracking. Effective communication and collaboration are pivotal in this role. You'll collaborate closely with colleagues in both the IS&T department and Administrative Offices, ensuring smooth integration and alignment of efforts. The successful candidate will also collaborate with the Central Testing Support team to implement best practices.
Position responsibilities:
Formulate comprehensive Test Strategy and Test Plan documents, outlining the overarching strategy and approach.
Facilitating effective coordination of testing activities between functional and technical teams.
Develop comprehensive functional test cases encompassing positive, negative, and edge conditions and facilitate Test case review and sign off.
Test enhancements and defects in lower environments and provide support during User Acceptance Testing (UAT)
Coordinate testing activities with vendors for both defects and enhancements.
Automation and QA Process Improvements.
Contribute to testing improvement activities led by the Central QA Department.
Boston University offers an excellent benefits package including:
Time Off: In addition to generous time off, BU employees have a paid intersession break, and 13 paid holidays.
Retirement: University-funded retirement plan with full vesting after 2 years of eligible service.
Tuition Assistance Program: Competitive tuition assistance program for yourself and family members.
Transportation: BU offers a discounted MBTA pass as well as additional options to assist employees in their daily commute.
Wellness: BU offers programs and classes at little or no cost, including workshops and personal counseling, please check out https://www.bu.edu/wellness/ for more information!
Culture & Community: BU also offers access to discounts or free admission to various city art/cultural institutes around Boston.
Our mission is to provide best-in-class technology and data services to support outstanding education, groundbreaking research, effective administration, and a connected, secure community to Boston University, one of the largest private employers in Boston with almost 10,000 faculty and staff BU. IS&T invests in our staff and their personal and professional growth. We promote staff learning including lunch and learn sessions, an extensive library of online courses, and opportunities to engage with peers at NERCOMP and EDUCAUSE events. Our Fun Advisory Board (FAB) arranges a number of events throughout the year; recent events included a night a Lucky Strikes Boston, karaoke night, BU hockey game, a night at Symphony Hall, pancake breakfast, and a department holiday lunch.
If you require a reasonable accommodation in order to complete the employment application process, please contact the Equal Opportunity Office at 617-353-6474.
Required Skills
We seek individuals who excel in collaborative, results-driven settings. To succeed in this position, you should possess:
A minimum of a bachelors degree or equivalent experience.
At least 3 years of experience in leading quality assurance activities.
Preferable experience with ALM or a QA software Test Automation tool.
Familiarity with ITIL, Agile, and DevOps practices is advantageous.
Exceptional verbal and written communication abilities.
Capability to discuss both technical and non-technical concepts with clients and IS&T peers.
A proactive mindset with the capacity to acquire new skills, handle multiple tasks, and thrive under pressure.
Demonstrating passion, persistence, and tenacity with a mindful approach to task prioritization.
A collaborative, team-oriented style, fostering consensus among internal and external peers.
A dynamic, positive, and adaptable approach to work.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor .
Required Experience