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Description

Product Manager – Wire Transfer and SWIFT Services

Citizens Commercial Banking Treasury Solutions Payables team is seeking a Product Owner who is passionate about building solutions for commercial clients.

Wire Transfer is a fundamental and critical payment service for moving funds domestically and around the world.

As a Treasury Solutions Product Manager, you will drive our high value payments product strategy, development, and management. This pivotal role demands a payments expert with a robust background in product management, coupled with an intimate understanding of the treasury and payments.

You will join a dynamic and fast-paced environment, and drive cross-functional teams to define, discover, direct, design, develop, and roll-out wire transfer and SWIFT services that deliver exceptional value for our clients.

Responsibilities:

• End to end ownership of the commercial bank Wire Transfer and SWIFT product sets, strategy, roadmap, and user experience for the Payables product group.

• Detailed understanding of high value payment platforms, payment hubs, relevant data formats including ISO 20022, SWIFT messages, relevant governing bodies, and critical rules and regulations.

• Own and drive the product development lifecycle: ideation, prototyping, proof of concept, piloting, market viability validation, etc.

• Ensure functional readiness for products to enable commercialization of new products/concepts across Implementations, Operations, Service, Sales, etc.

• Foster collaboration with cross-functional teams, including technology, operations, sales, and marketing, to crystallize product requirements and prioritize use cases.

• Engage directly with customers to extract valuable feedback and integrate it into product evolution. Serve as the product expert/specialists in client meetings as needed.

  Qualifications

• Experience in product development and commercialization. Has developed and deployed products/services in market.

• Experience working in an Agile environment as an experience owner or product owner.

• Demonstrated ability to independently initiate research and drive “ideation” activities to uncover new concepts, services and product opportunities.

• Demonstrated ability to articulate strategic concepts and lay out a strategic course of action.

• Strong analytical skills and communications skills.

• Creative thinking and problem solving.

• Ability to build cross-functional partnerships effectively. Negotiates with good judgment among multiple stakeholders, and gains the confidence of others through proven expertise.

• Self-starter, goal oriented, proactive rather than reactive.

• The functions of this role include: Strategy Development, New Product Development / Product Enhancements, Roll Out / Product and Customer Readiness (Training Plans, Marketing Plans, Implementation Plans, etc.) Sales Support, Business Line Support, Risk / Legal, Vendor Management, Marketing, Project Management, Client Issue resolution, Client needs/Demos/RFPs.

  Education:

• Bachelor’s Degree required

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.