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Children's Hospital Boston Patient Navigator - Optimal Weight for Life clinic (grant funded) in Boston, Massachusetts

65111BRJob Posting Title:Patient Navigator - Optimal Weight for Life clinic (grant funded)Department:Medicine-EndocrinologyAutoReqId:65111BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:ClinicalJob Posting Description:The Patient Navigator is a grant-funded position.

This position will have a hybrid work schedule (some days working remotely and other days onsite in Boston).

The patient navigator will also be responsible for managing 2-3 community exercise programs, in collaboration with community partners (Community Rowing, Inc. and the Micheli Center in Waltham), throughout the year. They will help recruit clinic patients, communicate with program staff, coordinate registration, and collaborate with program partners on quality improvement initiatives.


OWL on the Water - New Balance Foundation Obesity Prevention Center Boston Children’s Hospital - YouTube

The Patient Navigator will be responsible for:

  • Meets with/calls patients and families to review the implementation of care plans. Refers patients to services frequently used in a clinic and specialized services as needed. Explains hospital/community- based resources to patients and families, providing documentation.

  • Assesses patients for referrals to resources. Acts as a liaison with internal and community resources. May contact hospital and community resources to ensure access to services.

  • May assist patients and families with scheduling multidisciplinary appointments. Reviews appointment schedule and appointment instructions. Coordinates logistics for plan adherence such as appointment reminders and arranging transportation.

  • Assists patients with applying for insurance. Provides insurance information to care teams to determine eligibility for services.

  • Maintains relationships for accessing community-based resources. Provides outreach and maintains positive working relationships with providers/administrative staff (including physicians, office staff, nurses, and social services staff). Reports outcomes of referrals to referral source.

  • Documents patient care and collects required data. Tracks outcomes and supports strategic planning processes. Develops and maintains data.

  • Attends and participates in care planning meetings to prepare patients for discharge or continuing care.

To qualify, you must have:

  • High school diploma or GED required.

  • Bachelor’s degree in Human Services or related field preferred.

  • Minimum of one year of closely related experience required. Experience with clinic population or work with community resources is preferred.

  • The ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations.

  • Work requires the analytical skills to resolve problems that require the use of basic scientific, mathematical, or technical principles.

  • Fluency in Spanish preferred.

BCH offers competitive compensation and unmatched benefits, including a flexible schedule, affordable health, vision and dental insurance, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition Reimbursement, and discounted rates on T-passes.


#CB Office/Site Location:BostonRegular, Temporary, Per Diem:Regular