Our Ability Jobs

The Opportunity

MassMutual Operations seeks a skilled facilitator for both synchronous and asynchronous, digital learning and training programs. We seek a motivated and passionate individual to interact, engage and maintain effective learning and development courses with use of gamification, educational tools, and other engaging learning solutions. Our focus is to create the most innovative and imaginative learning solutions in our industry!

The Team

This is a remote position so candidates must be comfortable working from home and on a primarily remote team. Candidates must be self-motivated and disciplined and also be comfortable working independently. Must be able to communicate and maintain working relationships via email, phone and chat.

The Impact

• Facilitating learning for the Associate Underwriter Development along with supporting experienced Underwriters, leading projects and training programs by creatively engaging and interacting with adult learners of varying levels.

• Collaborating directly with peers, stakeholders and subject matter experts to understand learning needs and objectives and consult on technology options and best practices.

• Researching and implementing new practices to always remain cutting edge in synchronous and asynchronous facilitation.

• Continuously iterating on digital content in an agile environment to remain industry leading.

• Leveraging assessment results and analytics to drive digital learning adoption and effective on the job learning transfer.

Minimum qualifications required:

• 3+ years of life insurance underwriting experience with a $3 million authority limit

• Bachelor’s Degree in instructional design, education, communication, or other related field

• 3+ years of experience facilitating a variety of learning methodologies, i.e. eLearning, virtual instructor-led, in classroom courses, and other development material

• 3+ years of facilitating with the ability to engage and interact with adult learners of all levels

• 3+ years of working with teams to produce, implement and execute on comprehensive course scripts, content, and facilitator/participant guides

Preferred qualifications:

• Previous LMS and/or Canvas experience

• Underwriting continuing education (ALU, LOMA, etc.)

• Facilitation Certification (s) i.e. Certified Training Facilitator, Certified Master Facilitator, Virtual Facilitation Certification, etc.

• Strong attention to detail, critical thinking, and analysis skills, including an understanding of industry measurement standards for learning

• Ability to ensure learning objectives are met through high energy, inclusive and motivating facilitation

• Exceptional interpersonal, and communication skills

• Come to work willing to laugh and have fun!

What to Expect as Part of MassMutual and the Team:

• Regular meetings with the Learning and Development team

• Focused one-on-one meetings with your manager

• Access to mentorship opportunities

• Networking opportunities including access to Asian, Hispanic/Latinx, African American, Women, LGBTQ, Veteran and disability-focused Business Resource Groups.

• Access to learning content on Degreed and other informational platforms.

• Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits.

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MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

Salary Range: $78,000.00-$102,400.00