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Tufts Medicine Clinical Care Technician II-PD in Boston, Massachusetts

Job Profile Summary

​This role focuses on providing professional and nonprofessional nursing care services in accordance with physician orders. In addition, this role focuses on performing the following Nursing Support duties: Provides basic care services to patients, but does not have an RN or LPN license.  Positions in this nursing support work under the direction of physicians, mid-level practitioners, and may work under the direction of registered nurses depending on their unit. A clinical technologist role that has specialized knowledge or skills gained through a combination of vocational education, training, and experience. This role will be most commonly applied to patient care and/or scientific/laboratory jobs. An experienced level role requiring basic knowledge of job procedures and tools obtained through work experience and requiring vocational or technical education. Works under moderate supervision, works through problems of a routine nature, but may at times require interpretation or deviation from standard procedures and communicates information that requires some explanation or interpretation.

Job Overview

The Clinical Care Technician works under the supervision of a professional nurse and collaborates to meet the needs of the patient within the scope of the role. This role assists in direct patient care, provides environmental support, and facilitates patient safety on designated unit and other units as needed. Successfully completes and maintains competencies in role specific skills. Provides an environment supportive of the patient and family centered model of care.

Job Description

Minimum Qualifications :

  1. High school diploma or equivalent.

  2. Basic Life Support (BLS) Certification.

Preferred Qualifications :

  1. Current Certified Nursing Assistant (CNA) or Medical Assistant (MA).

  2. Completion of Nursing Fundamentals in an accredited Nursing program.

  3. One (1) year of related experience as a Nursing Assistant (NA), Patient Care Assistant (PCA), Critical Care Tech (CCT), or Patient Care Tech (PCT).

  4. Acute care experience.

Duties and Responsibilities : The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.

  1. Assists the professional registered nurse in the functional care of patients, ensuring efficient and patient centered care appropriate to the developmental age of the patient population. Performs delegated tasks and communicates all findings/concerns to the professional nurse.

  2. Provides or assists patients with activities of daily living in a safe, efficient and respectful manner. Assists with patient care procedures as directed by the nurse, using proper body mechanics and ensuring patient dignity.

  3. Greets patients, families, visitors and other staff according to service standards. Responds to patient and family requests promptly, seeking nurse’s supervision as needed.

  4. Collects, records, and communicates the patient’s clinical data to the assigned nurse in a timely manner.

  5. Prepares room for admission/transfer/discharge, assuring standardized equipment is ready for use.

  6. Transports or accompanies patients as necessary to other areas of the hospital in an efficient, safe, and respectful manner. Acts as a sitter as requested by the nurse, adhering to the sitter guidelines, to ensure patient safety at all times.

  7. Provides comfort measures such as positioning, changing linen, back rubs, etc. to patients in an efficient, safe, and respectful manner.

  8. Promotes patient activity by assisting with mobility and range of motion exercises as assigned

  9. Sets up for procedures as requested by nursing/medical staff.

  10. Cleans and discards used equipment and supplies following procedures.

  11. Collects specimens and performs specimen testing, while maintaining Standard Precautions; prepares specimens for the lab.

  12. Responsible for care of biomedical equipment, checking par levels and working order for blood pressure cuffs, EKG cables, leads, oximeter cables, etc. Sends malfunctioning equipment to Medical Engineering per established procedure.

  13. Cleans wounds and applies DSD after wound is assessed by nurse.

  14. Performs 12 lead EKG.

  15. Connects monitoring equipment to patients under the direction of the nurse.

  16. Cares for patient belongings and completes belongings list.

  17. Primes intravenous tubing with solution containing no medication.

  18. Performs and documents patient’s admission, transfer, and discharge tasks as requested by the nurse.

  19. Answers call lights and seeks appropriate personnel/action. Performs hourly rounding per established guidelines.

Physical Requirements:

  1. Lifting up to 30-35 lbs and turning patients. Prolonged standing and walking. Occasional twisting, bending, reaching, pushing/pulling, sitting, kneeling, and squatting.

  2. Manual dexterity using fine hand manipulation for performing procedures to operate computer keyboard.

  3. Requires ability to see computer screen and reports.

Skills & Abilities:

  1. Ability to read, write, and comprehend medical terminology.

  2. Excellent interpersonal and organizational skills.

  3. Ability to work with detailed, confidential material.

  4. Computer experience.

  5. Demonstrates the knowledge and skills necessary to provide age-appropriate care.

The Tufts Medical Center: Dual-Exposure Nursing Co-Op Experience is an immersive 6-month program designed to provide aspiring nurses with a comprehensive, hands-on experience in both acute care settings and complementary ambulatory clinics. This program prepares you to excel in a variety of specialty areas by offering exposure to diverse clinical environments and fostering professional growth.

Key Responsibilities:

I npatient Rotation (3 Months):

  • Provide direct patient care in specialized inpatient units including cardiology, complex medicine, surgery, oncology, neurology, and trauma.

  • Gain exposure in critical care and emergency department settings.

  • Assist with routine procedures, monitor patient health, and collaborate with multidisciplinary teams to ensure holistic patient care and treatment planning.

  • Collaborate with experienced nurses, healthcare professionals, and nursing leaders.

  • Participate in unit-based quality improvement initiatives and patient safety projects.

Outpatient Rotation (3 Months):

  • Rotate through ambulatory specialty clinics related to your inpatient specialty, gaining hands-on experience in diverse outpatient care environments.

  • Assist with follow-up care, support chronic disease management, and contribute to preventive health programs.

  • Participate in clinic-based quality improvement initiatives.

  • Engage with patients and provide support in an outpatient setting.

Capstone Project:

  • Partner with another student from the same specialty pairing to propose a quality improvement project for one or both of the departments you worked in.

  • Conduct research, develop a detailed project proposal, and present findings to hospital leadership and peers.

Professional Development:

  • Attend bi-weekly Lunch & Learns hosted by hospital leaders.

  • Participate in workshops focused on resume building, interview skills, and leadership development.

  • Join hospital councils focused on quality improvement and patient safety initiatives.

Benefits:

  • Hands-On Experience: Gain valuable experience in both inpatient and outpatient settings within a top-tier acute care hospital.

  • Skill Enhancement: Develop clinical skills across multiple specialty areas.

  • Professional Mentorship: Access guidance and support from seasoned nursing professionals.

  • Meaningful Contributions: Contribute to impactful quality improvement and patient safety initiatives.

Qualifications:

  • Education: Current enrollment in an accredited nursing program (BSN or ADN) with at least one year of completed coursework.

  • Experience: Previous clinical experience or nursing school clinical rotations preferred but not required.

  • Skills: Strong communication skills, ability to work collaboratively, and a genuine interest in patient care and quality improvement.

  • Attributes: Enthusiastic, proactive, and committed to professional growth

Tufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford, Care at Home - an expansive home care network, and large integrated physician network. We are an equal opportunity employer and value diversity and inclusion at Tufts Medicine. Tufts Medicine does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation by emailing us at careers@tuftsmedicine.org .

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