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Children's Hospital Boston Administrative Associate III - Waltham in Boston, Massachusetts

58270BRTitle:Administrative Associate III - WalthamDepartment:Otolaryngology & Communication EnhancementAutoReqId:58270BRStatus:Full-TimeStandard Hours per Week:40 Job Category:AdministrationJob Posting Description: At Boston Children’s Hospital, the quality of our care – and our inclusive hospital working environment – lies in the diversity of our people. With patients from local communities and 160 countries around the world, we’re committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us, and discover how your unique contributions can change lives. Yours included.

The Administrative Associate will be responsible for:

  • Assisting supervisor with special projects and preparation of complex reports and documents.

  • Transcribing and typing correspondence, forms, reports, manuscripts and other materials.

  • Answering, screening and routing calls. Contacting families to confirm appointments. Assisting families in the intake process before scheduling appointments.

  • Scheduling patient appointments and assisting patients in obtaining insurance referrals. Making adjustments in the clinician’s templates on an as needed basis.

  • Maintaining departmental files, records and databases.

  • Reordering office supplies and requests equipment.

  • Preparing, routing and tracking routine administrative forms and documents. Communicating with other hospital departments.

To qualify, you must have:

  • A high school level of educational development and six months in position as an Administrative Associate II.

  • An in‑depth knowledge and understanding of the department and hospital programs, policies, procedures and information related to his/her functions and services.

  • Initiative in improving operations within area/department, and the ability to assists in implementing changes.

  • The ability to assist in overseeing the daily activities of co-workers to help plan, prioritize and delegate work assignments.

For more than three decades, the Center for Communication Enhancement has had the honor of supporting people with communication issues. The ACP services children who require assistive technology in order to communicate. The ALS Communication Program team services adults who have been diagnosed with ALS. The staff includes Speech-Language Pathologists who specialize in augmentative communication, Occupational Therapists with alternative access and assistive technology expertise, administrative professionals and graduate trainees. The ALS/ACP staff collaborates with local, regional and national resources to provide the highest quality services.

Boston Children’s Hospital offers competitive compensation and unmatched benefits, including a flexible schedule, affordable health, vision and dental insurance, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition Reimbursement, and discounted rates on T-passes (50% off). Discover your best.

Boston Children’s Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Office/Site Location:WalthamRegular, Temporary, Per Diem:Regular