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EY Experienced Hire Applications Coordinator in Birmingham, United Kingdom

Experienced Hire Applications Coordinator

Core Business Services

Requisition # BIR001Z8

Post Date May 15, 2019

HR Services provides the most effective and efficient solution for Talent’s strategic and operational needs. We leverage our global strength and scalability to drive the HR-related technology, projects and processes that allow EY to deliver against the changing requirements within our Talent organization to enable success. HR Services offers key services to EY’s Talent teams (global, area, region and country) within the businesses.

Talent Shared Services Delivers seamless and consistent HR operational services to the organization through a globally efficient network of Regional and Global Delivery Services centers.

Role title: Applications Coordinator

Team: Experienced Hire Recruitment Services (UK TSS)

Reporting to : Team Leader/Experienced Hire Manager

Location: Birmingham, some travel may be required

Purposeof the role

To provide crucial support to EY’s Experienced Hire Recruitment team, reviewing applications for high volume cross service line positions across the UK and developing in-depth sector specific knowledge of all EY’s service lines. You will also take responsibility for accurate application screening and monitoring of Resident Labour Market Tests (RLMT) and applicant testing on behalf of the firm’s Experienced Hire Recruitment team.

Typical activities

  • Review high volumeof cross service line applications to process CVs in accordance with industryspecific selection criteria

  • Act as a subject matter expert for complexRLMT processes on behalf of Recruitment stakeholders, keeping accurateregulatory records of candidates that fall within the RLMT date frame

  • Schedule service line specificapplicant testing via third party providers and reject unsuccessful candidates

  • Update the firm’s recruitment systemsto keep track of candidates to ensure data integrity and accurate pipelinereporting for stakeholders

  • Provide the Experience Hire Recruitmentteam with regular updates on progress made with applicant volumes and agreedtimelines

  • Flexibly support team members andother UK TSS teams according to work volumes

  • Contribute to wider team andstakeholder projects/initiatives

  • Cover for other coordinators duringplanned and unplanned absence periods

  • Other ad-hoc administration andreporting tasks as required and directed by the Team Leader

  • Working to deadlines, KPIs and SLAs

Essential experience and qualifications

  • A working knowledge of the professional services industry

  • Proven recruitment administration and screening experience, working to high volumes and juggling conflicting priorities

  • Strong proven customer service experience and a professional telephone manner

  • High degree of accuracy and attention to detail in dealing with routine tasks

  • IT literacy with Microsoft packages

  • Qualified to GCSE level or equivalent

The ideal candidate will be able to

  • Develop a comprehensive understanding of EY’s service lines and extensive recruitment requirements at all ranks in the relevant industry

  • Communicate confidently and operate appropriately within the organisation, particularly with key stakeholders

  • Use initiative when problem solving, being self-sufficient and proactive when researching service line and industry knowledge

  • Influence challenging stakeholders, manage resistance and escalate as appropriate

  • Demonstrate successful track record of process improvements and best use of technology