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MGM Resorts International Pool Guest Attendant - Seasonal (Beau Rivage) in Biloxi, Mississippi

Location:

Biloxi, Mississippi

PRIMARY PURPOSE:

As a Pool Guest Attendant, you will set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW moments and memories they will carry with them far beyond their stay with us.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Welcome guests to the pool and the MGM Resorts family by providing memorable service, anticipating guest needs, assisting with seating, cabanas or general pool information

  • Respond to and resolve guest complaints, exceed guest expectations and provide other supporting services

  • Complete opening/closing duties while maintaining the appearance of the pool deck throughout the shift, assist with desk and towel duties, assist with setting up cabanas, maintain the appearance of the pool deck throughout the shift including straightening chairs, collecting soiled towels and trash, moving chairs, and all other duties

  • Provide CPR or first aid if needed and follow emergency protocols

  • Participate in pool safety programs, training, and ensure overall guest safety

  • Perform other duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Able to effectively communicate in English, in both written and verbal forms

  • Ability to multi-task and work well in a fast paced, team-oriented environment

  • Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail

  • Effective listening abilities with strong judgment skills

  • Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

  • Maintain a professional, neat and well-groomed appearance adhering to company standards

MINIMUM REQUIREMENTS:

  • No minimum requirements

PREFERRED:

  • Experience as a Pool Guest Attendant or Lifeguard

  • Experience in a similar resort setting

MGM Resorts International is an Equal Opportunity Employer: Women/Minorities/Veterans/Individuals with Disabilities. In compliance with the Americans with Disabilities Act, MGM Resorts International will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact our Corporate Diversity and Disability Outreach department at 1-844-247-0370 or email diversityrecruiting@mgmresorts.com

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