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T-Mobile USA, Inc. Travel Manager in Bellevue, Washington

Travel ManagerResponsible for the daily operations and oversight of the T-Mobile Corporate Travel program. Drives the development, implementation and maintenance of relevant business policies and procedures. Works with the Senior Manager, Travel, Expense, and Card to optimize both costs and customer service. Possess strong knowledge of the travel industry, travel agency operations, business travel tools, and processes, with the goal of operating a best in class travel program. Establish benchmarking measurements for travel metrics. Participate in presenting results for travel to upper management and business partners .Liasion for collecting and acting on feedback from the corporate travelers, administrative assistants, and vendors. Participation in company projects/events related to travel.ResponsibilitiesPrimary enterprise SME and contact for program management for Corporate Travel.Provides leadership, forward thinking insights, and guidance, on policy, and travel initiativesStrive to ensure the travel program is current, effective and best in classResponsible for executing the strategy across the company for Corporate TravelBenchmark with peer companies and/or industry associations to keep abreast of new changes, challenges and opportunities; create benchmarking measurements for key metrics.Provide insights and execute direction internally and externally to ensure program successUnderstanding to tie initiatives to company goalsContribute to the development and execution of Travel, Expense, and Card department goals and vision.Participation and support as part of the Travel, Expense, and Card teamPrimary operational liaison between third-party travel-related suppliers and the enterprise.Responsible for operational management oversight of the corporate travel agency and the online booking toolParticipates in cross-functional enterprise projects related to travel to ensure appropriate requirements are developed based on a solid understanding of the impacted systems and the transaction flow.Responsible to follow progress of projects and escalate any significant issues to upper management for resolution.Accountable for identifying, communicating and resolving risks and issues impacting financial, customer service, and quality for areas of responsibility.Key point of contact for travelers, administrative assistants, department leadership, and vendors for all matters pertaining to travel.Investigates and resolves business partner issues/problems related to Corporate TravelRepresents Travel in relation to emergency situations including natural disastersQualificationsBachelors Degree required.5+ years experience with travel program management for $50M annual travel program required.3+ years management experience required.3+ years experience in RFI/RFP and contract negotiations required.Proven track record of leading high performing teams.Previous travel agency operations or account management experienceProven ability interacting with C-Level managementExperience with MS Suite of products requiredProject management and negotiation experience required.Company ProfileT-Mobile U.S. Inc. (NASDAQ: TMUS) is America's supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile's customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Sprint. For more information please visit:EOE StatementEqual Employment Opportunity We

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