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CVS Health Sr. Manager Provider Engagement Business Communication in Austin, Texas

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position SummarySupports the business by taking appropriate actions, strategies and/or alternatives to meet business needs typically tied to a key Aetna Medicaid provider communications. This role will be responsible for developing and implementing comprehensive communications strategies to effectively engage with practitioners, hospitals, and specialists within the Medicaid markets. Sets strategic communications direction for team and/or complex projects and or programs (e.g., national in scope which may impact one or all segments). Has full accountability for all aspects of communications projects and or programs collaboration with local markets and growth partners.

  • Develop and execute strategic communication plans to effectively communicate with practitioners, hospitals, and specialists, ensuring alignment with organizational goals and objectives.

  • Establish and maintain strong relationships with key stakeholders, including practitioners, hospital administrators, and specialist groups.

  • Collaborate with cross-functional teams to create engaging content for various communication channels, including digital platforms, print materials, and presentations.

  • Serve as the primary point of contact for inquiries and requests from provider engagement local markets, growth partners, and marketing, providing timely and accurate information.

  • Monitor industry trends and competitive activities to identify opportunities for improvement and innovation in communication strategies.

  • Coordinate and oversee the planning and execution of events, conferences, and other promotional activities targeting practitioners, hospitals, and specialists.

  • Measure and analyze the effectiveness of communication initiatives, providing regular reports and recommendations for optimization.

  • Stay informed about relevant healthcare regulations and compliance requirements to ensure communication materials adhere to industry standards.

Required Qualifications

  • Minimum of 5 years of experience in corporate communications, public relations, or marketing, with a focus on the healthcare industry.

  • Proven track record of developing and implementing successful communication strategies targeted at practitioners, hospitals, and specialists.

  • Excellent written and verbal communication skills, with the ability to convey complex information in a clear and concise manner.

  • Strong interpersonal skills, with the ability to build and maintain relationships with diverse stakeholders.

  • Experience collaborating with cross-functional teams and leading projects from inception to completion.

  • Proficiency in Microsoft Office Suite and experience with communication tools and platforms.

Preferred QualificationsKnowledge of healthcare regulations and compliance requirements preferred.Education

Bachelor's degree or equivalent experience in Communications, Marketing, Public Relations, or a related field

Pay Range

The typical pay range for this role is:

$67,900.00 - $174,200.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

We anticipate the application window for this opening will close on: 07/17/2024

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

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