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Mayo Clinic Patient Care Specialist (PCS) - Primary Care in Austin, Minnesota

Why Mayo Clinic

Mayo Clinic is the nation's best hospital (U.S. News & World Report, 2020-2021) and ranked #1 in more specialties than any other care provider. We have a vast array of opportunities ranging from Nursing, Clinical, to Finance, IT, Administrative, Research and Support Services to name a few. Across all locations, you’ll find career opportunities that support diversity, equity and inclusion. At Mayo Clinic, we invest in you with opportunities for growth and development and our benefits and compensation package are highly competitive. We invite you to be a part of our team where you’ll discover a culture of teamwork, professionalism, mutual respect, and most importantly, a life-changing career!

Mayo Clinic offers a variety of employee benefits. For additional information please visit Mayo Clinic Benefits (https://jobs.mayoclinic.org/benefits/) . Eligibility may vary.

Position description

This position allows clinical teams (Allied Health Staff and providers) to focus on face-to-face encounters with patients by coordinating clinical functions as follows:

  • receiving and rooming patients

  • completion of paperwork such as pre-visit planning, prior authorizations, work compensation paperwork

  • equipment/deep room cleaning including stocking and monitoring of expiration on all supplies

  • maintains levels of supplies, ordering, receiving and routing of supplies appropriately

Demonstrates tact and patience in dealing with health care team members.

Demonstrates strong organizational skills in maintaining a smooth flow for care team.

Exhibits appropriate use of telecommunications equipment and uses computer efficiently.

Demonstrates initiative, proficiency, and good judgment to optimize the use of care teams time when seeing patients.

Strong communication skills and a commitment to quality and excellence in service are important components of the role.

Performs other duties as assigned.

Qualifications

18 years old

It is understood that the position is currently in the department stated above, but overall the position is in clinic nursing and Mayo Clinic Health System in Austin does not guarantee department specific positions.

Additional qualifications

Preferred: High School Diploma/GED

Preferred: PCA, HUC, MA, NA experience

Preferred: Demonstrates knowledge of medical terminology.

License or certification

Basic Life Support (BLS) for Healthcare Providers from one of the following programs:​

  1. American Heart Association

  2. American Red Cross

If a candidate does not currently have their Basic Life Support for Health Care Providers from one of the accepted programs listed above, certification will be included as part of the orientation program.

Exemption status

Non-exempt

Compensation Detail

This position is within the USW union contract. Education, experience and tenure may be considered along with internal equity when job offers are extended.

Benefits eligible

Yes

Schedule

Full Time

Hours / Pay period

72

Schedule details

This position may be required to train to any area of the clinic, including the Same Day Clinic. Generally Monday through Friday day shifts, but may include evening, weekend and holiday hours as needed to cover absences.

Weekend schedule

See schedule details

International Assignment

No

Site description

Austin, MN is a community of 22,000, and is surrounded by prairies, rivers and valleys just 90 minutes south of Minneapolis/St. Paul and 45 minutes west of Rochester. Excellent public and parochial education system, including programming for students with special needs and gifted students. Great recreation options including trout fishing, hunting, cross-country skiing, camping, hiking, cycling, indoor/outdoor tennis, canoeing and golfing. Upscale community offering many amenities not often found in communities this size. Hormel Foods, a multi-nation food manufacturer and marketer, has its corporate headquarters in Austin.

Recruiter

Elizabeth Brownewell

EOE

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

Equal opportunity

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

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