Emory University Fulfillment Svcs Rep I in atlanta, Georgia


JOB DESCRIPTION: Purchases supplies for events or business operations as authorized. Reconciles expense reports. Places maintenance orders via the work management system. Maintains the internal inventory system for furniture and miscellaneous equipment. Processes the receipt and delivery of packages through an internal online supply and package tracking system. Reviews customer service requests via the task ticketing system and participates in determining who is to handle or resolve each request. Provides event setup and breakdown to include setting up and taking down tables, chairs, signage, other equipment and supplies related to the event. Works closely with the catering staff to ensure equipment and setup is correct, and with building services staff to ensure event spaces are properly cleaned before and after an event. Ships, receives, delivers and troubleshoots all package deliveries. Receives, sorts and delivers mail throughout school¿s facilities, on or offsite. Performs minor installations, such as whiteboards, hanging pictures, assembling equipment or small furniture items. Assist in planning and implementing internal and external office moves. Performs all other duties as assigned.

MINIMUM QUALIFICATIONS: A high school diploma or equivalent. Two years of work experience in customer service, facilities management, event management, or other related experience. Good written and verbal communication skills. Basic proficiency using a computer and Microsoft Office applications and email.


  • Must be skilled in event setup and breakdown

  • Excellent Customer Service

  • Knowledge of furniture installation plus

  • Skilled in inventory/warehouse procedures

  • Must be skilled in shipping, receiving and delivery

  • Must have the ability to work independent but understands the value of team work

  • Must be able to communicate effectively in writing an orally

  • Must be skilled in Microsoft Office, Outlook and other general computer skills

  • Skilled in office moves and plus

  • GED or High School Equivalent

  • Must have a valid driver’s license

  • Must be able to drive a delivery van or truck

Additional Details

ADDITIONAL DETAILS: Training required for this position within the first month include the following: Emory Express, Service Now, Emory Work Managment System and Defensive Driving Course. Training required within the first six months include the following: Departmental Software systems, One-on-One training in room reservations, setup, breakdowns, office moves, deliveries, helpdesk, etc.Individual must have the ability to work as part of a team on various tasks related to room reservation logistics, such as, setups and breakdowns. Individual is required to carry out a number of duties, including mail operations, shipping,/receiving and basic repairs as it relates to equipment and furniture items. Ability to work well under pressure. Takes initiative and shows a strong work ethic.

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Job Number 23064

Job Type Regular Full-Time

Division School Of Public Health

Department SPH: Fulfillment Services

This position may involve the following Health and Safety issues: Not Applicable

Job Category Facility Support & Building Maintenance

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled