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Pfizer Quality Assurance Manager, Medical Device & Combination Products in Andover, Massachusetts

Why Patients Need You

Everything we do, every day, is in line with an unwavering commitment to the quality and the delivery of safe and effective products to patients. Our science and risk-based compliant quality culture is flexible, innovative, and customer oriented. Whether you are involved in development, maintenance, compliance or analysis through research programs, your contribution will directly impact patients.

What You Will Achieve

You will be member of Pfizer Global Supply's (PGS) Medical Device and Combination Products (MDCP) Quality Assurance team and provide quality support to Pharmaceutical Sciences (PharmSci) and Global Technical Engineering (GTE) for the development and commercialization of Medical Devices and Combination Products. Your knowledge and skills will contribute towards the goals and objectives of the team within the requirements of the Pfizer quality system and associated regulatory requirements. You are a self-directed professional who can identify issues, communicate effectively to all levels within the organization, have a focus on quality, help in completing critical deliverables, facilitate in explaining difficult issues, and establish consensus with team members.

How You Will Achieve It

  • Develop and maintain effective working relationships with sites, internal Pfizer colleagues, senior leadership, suppliers, quality and/or regulatory associations and agencies.

  • Monitor changes to global regulations and ensure policies and procedures reflect applicable changes, implements quality system best practices, and communicates company-wide policies on quality system effectively.

  • Routinely provides guidance and interpretation of GMPs within PharmSci and with external partners.

  • Manages risk for a broader range of issues based on experience.

  • Identifies, leads development of, and participates in implementation of new processes/programs for quality improvement initiatives.

  • Monitors regulatory and industry environment, interprets information, benchmarks with others, and shares knowledge.

  • Reviews and approves all lifecycle documentation including complex deliverables (multiple systems and devices).

  • Proactively seeks global alignment / interpretation in application of policy / procedure.

  • Has technical and quality knowledge on later phase product life cycle strategies (e.g. process validation, ICH stability, etc.). Leads and advises as needed.

  • Provides innovative/unique metrics analysis and reporting developing actions for key stakeholders.

  • Creates, develops, and delivers training courses ; performs review of training effectiveness, identifies trends, and develops actions to remediate compliance issues as required.

  • Maintains a broad understanding of the business and has a positive impact on global work streams.

  • Evaluates highly complex quality issues on projects or with vendors and provides suggested issue resolutions.

  • Recognized as a coach, mentor, and technical expert; participates as an external influencer at conferences or standard committees.



  • Bachelor's Degree with 5+ years of experience of working in a Quality Assurance, GMP manufacturing or Medical Device role OR

  • Master's Degree with 3+ years of experience of working in a Quality Assurance, GMP manufacturing or Medical Device role OR

  • Associate's Degree with 8+ years of experience of working in a Quality Assurance, GMP manufacturing or Medical Device role OR

  • High School Diploma or Equivalent with 10+ years of experience of working in a Quality Assurance, GMP manufacturing or Medical Device role OR

  • Ph.D. with 0-2 years of experience of working in a Quality Assurance, GMP manufacturing or Medical Device role

  • Broad technical knowledge related to the design/operation of medical device or drug combination product platforms, design controls, risk management, 21CFR 820, ISO 13485, ISO 14971, MDSAP, and MDR

  • Experience in change management (pre and post launch) of either medical devices or medical device combination products

  • Experience working in multi-disciplinary teams as well as working independently in ambiguous situations/assignments, gathering input from colleagues and management to address issues

  • Demonstrated influencing and negotiating skills. High awareness of personal limits and a willingness to proactively consult others to ensure quality of judgement

  • Strong leadership, negotiation, interpersonal, communication, and facilitation skills

  • Strong analytical and computer skills are required.


  • The combination of strong pharmaceutical and medical device development experience preferred

  • Thorough understanding and application of cGMP specifically 21 CFR 820, Rule 21 CFR "4" current good manufacturing requirements for Combination Products and the principles and concepts of relevant quality processes and systems

  • Extensive experience in risk management and design control of medical devices or combination products from concept through launch

  • Proven ability to succeed in a fast-paced, challenging, and complex environment

  • Proven ability to mentor engineers

  • Experienced as the quality assurance lead on a program/project through a full life cycle. Working knowledge of product lifecycle management (PLM) system approach to risk management documentation and relation to Device Master Records (DMR)

Non-Standard Work Schedule, Travel, or Environment Requirements

  • The role may include frequent business travel across Pharmaceutical Sciences, vendors, and suppliers.

Other Job Details

  • Last day to apply: 30 MARCH 2023

  • Work Location Assignment:Hybrid - On premise 2-3 days per week at the Andover, MA site or St Louis, MO site

  • Relocation support available

Relocation assistance may be available based on business needs and/or eligibility.

Pfizer requires all U.S. new hires to be fully vaccinated for COVID-19 prior to the first date of employment. As required by applicable law, Pfizer will consider requests for Reasonable Accommodations.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.

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