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Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

To act as an account manager for our Healthy Merits wellness program and support Meritain’s Population Health Management strategy and suite of products. The Population Health Management Consultant provides program oversight and consultative support for clients in maximizing their wellness and Population Health programs while achieving program participation and budgetary goals. In addition, the PHM Consultant is responsible for developing and maintaining mutually rewarding working relationship with client contacts, internal team members and vendor partners to ensure renewal of case and retention.

The PHM Consultant role:

• Collaborates with clients, brokers, vendors and team members on Wellness and PHM products strategy and design.

• Develops and presents short and long term wellness plan designs that address client risk, participation goals and budgetary needs.

• Maximizes available wellness program campaigns and relationships – within regulatory guidelines.

• Drives the implementation, communications and success metrics for each client based on the established plan and strategy and PHM product mix.

• Supports employee communications and engagement both through marketing and onsite meetings.

• Responsible for client retention and product growth.

• Works closely with client relations and sales team members to act as a wellness product subject matter expert during the sales process.

• Manages project initiatives as assigned.

• Exhibits the following Consultative Behaviors:

o Supports segment/regional strategic planning.

o Participates in gathering, analyzing and providing input and recommendations regarding product performance assessment.

o Supports product education and service to internal customers (sales, client relations, marketing, business intelligence, sales support, implementation, operations, et al).

o Provides SME support in customer selling (may provide customer demonstrations of products).

o Educates product leadership on key issues and opportunities facing customers relative to managed products.

o Evaluates wellness trends and identifies areas for product enhancements.

 Travel to client sites (30% travel)

Required Qualifications

• 3-5 years industry experience

• Experience with corporate wellness programs or advanced knowledge of the health and wellness industry

Preferred Qualifications

Strong communication, customer service focused and client account management skills

Education

Bachelors degree in health related field or equivalent experience

Pay Range

The typical pay range for this role is:

$46,988.00 - $102,000.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits | CVS Health (https://jobs.cvshealth.com/us/en/benefits)

We anticipate the application window for this opening will close on: 11/08/2024

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.