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CVS Health Digital Experience Designer in Alpharetta, Georgia

Job Description

Digital Experience Designers possess a broad range of skills, experiences, and interests across the double diamond, ranging from early discovery of user needs to final production of high-fidelity designs.Experience Design covers a spectrum of specialties including:• Information Architecture• Interaction Design• Product Design• UI Design• UX DesignKey Focus areas: Each experience designer focuses on a subset of the following items based on their skills, interests, and needs of their teams:• Leading discovery of user needs and translating those into intuitive, easy to use, end-to-end digital experiences.• Partnering with product and development to align the broader CVS customer experience (in-store, messaging, etc.) to user and business goals• Adhering to and implementing brand and design systems standards, leveraging and maturing our component library• Delivering UI and collaborating with development through the build of digital experiences through to production• Playing a central role within the design process to ensure we're meeting requirements for a11y, content and enterprise design system guidelines.Deliverables:Experience Designers collaborate with other designers, product, and dev partners to produce the appropriate deliverables for the teams they're supporting at a specific moment in time.Deliverables include:• Product Visions/North stars• Journey maps/Service Blueprints• UX flows• Wireframes• User research summaries• User stories• User Interface prototypes• High-fidelity (UI) screens with documentation for engineering handoffs• Contributes to the UI Kit component library and design system initiatives

Required Qualifications

• 5+ years as a UI, interaction, product or digital designer with a focus on user centered design

COVID Requirements

COVID-19 Vaccination Requirement

CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

Preferred Qualifications

• Experience in medical or other highly supervised fields• Experience in retail e-commerce• Proven experience in driving and delivering design from initial concepts all the way to successful market launches• Strong portfolio of work including examples of mobile web, desktop and app experiences• Ability to communicate user needs (e.g. storytelling, leveraging data) and demonstrate how proposed designs solve those needs to internal team and senior partners• Hands on experience with wire framing and prototyping tools (Figma, Miro, Sketch and Invision)• Hands on experience within an agile development process• Excellent interpersonal and verbal/written communication skills• Have thrived in fast-paced product development environments


Bachelor's Degree or equivalent experience

Business Overview

Bring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.