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Jack Henry & Associates iSeries Programmer Analyst in Allen, Texas

iSeries Programmer Analyst



Position Level

Individual Contributor


Information Technology

Position Type


Working Time



Allen, Texas, Lenexa, Kansas, Monett, Missouri, Remote, Remote

Travel Requirements


Description & Requirements

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At Jack Henry & Associates, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you’ll join us. We can’t do it without you.

We are adding to our Digital Solutions team an iSeries Programmer Analyst that will provide support for complex issues within our SilverLake or CIF 20/20 platforms using a case management system. Candidates will be focused on customer support by using their coding experience to fix base code, correct programming errors, bug fixes and troubleshooting. Jack Henry offers a great working culture, competitive benefits package and great career advancement. Our team provides technical support for our SilverLake and CIF 20/20 core customers using the NetTeller and Banno digital banking products for both in-house and outsourced customers. This team is also responsible for developing and unit testing as well as other requests by bank institutions.

This position can be based to work out of any Jack Henry office or remote from any US location. Travel up to 5% for training and team meetings will be required.

What you’ll be responsible for:

  • Keeps customers informed of all enhancements, troubleshooting, and fixes; may assist the customer in determining if and how system enhancements may improve process flow and business function.

  • Provides programming support for various interfaces.

  • Troubleshoots and debugs existing code.

  • Develops programming code for new and/or existing software enhancements.

  • Unit tests and reviews programming to discover any errors and confirm the programs meet required specifications. Utilizes conversion and software implementation plans; implements newly created code and fixes into existing software.

  • Collaboration with other departments, customer IT personnel, and 3rd party technology partners.

  • May perform other job duties as assigned.

What you’ll need to have:

  • Must participate in an on-call rotation to support customers after normal business hours including weekends.

  • Experience with one, or a combination of, RPG III, RPG IV/ILE, RPG Free and CL.

  • Minimum of 4 years of programming or IBM iOS experience.

What would be nice for you to have:

  • Experience in Core support or development.

  • Associates or Bachelor’s Degree.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry’s mission and can contribute to our company in a variety of ways.

Why Jack Henry?

At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company’s strength and success depends on their well-being. We demonstrate our commitment by offering benefit programs (https://jackhenry.avature.net/careers/LifeAtJHA) to ensure the physical, mental & financial wellbeing of our people is always met.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site (https://discover.jackhenry.com/corporate-responsibility) to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business—and our society—stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of incidents of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job description may be requested through the interview process at any time.