Our Ability Jobs

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Our Customer Success and Growth Organization is at the heart of our customer experiences as we have a unique focus on defining meaningful moments for those we serve. Our north star is creating heartfelt, personalized moments by listening to feedback to remove existing obstacles and simplify enterprise experiences. You are joining a team that cares for the well-being of our colleagues by working together in a supportive, collaborate and agile environment.

Position Summary

As a Partner Manager (Senior Manager of Media Sales) within our CVS Media Exchange (CMX) business, you’ll own advertiser relationships on behalf of a fast-growing retail media arm at the 6th largest company in the US. You’ll be responsible to deliver against personal and CMX revenue growth targets across a portfolio of new and existing accounts through exceptional client service and the development of relationships with key client and agency stakeholders in collaboration with internal cross-functional teams.

As the face of CMX in the market, your ability to drive equity through best-in-class sales and account management is paramount to our success. You’ll hunt for Tier 3 mid-market brands, recognize upsell opportunities, tap into net new budget sources and meaningfully growing our base business. In addition, you’ll have the unique opportunity to mine significant untapped potential as you prospect and welcome brands into the CMX offering for the first time. Your digital media acumen and experience fostering external relationships at all levels will be a lethal combo that inspires CMX differentiation versus our competitive set.

Acting as the quarterback for the account, you’ll set the stage for strong performance pre- and post-sale. From providing strategic audience and media plans that drive against client objectives to collaborating with supporting CMX cohorts through flawless campaign execution, you’ll consistently deliver an elevated client experience. Your demonstrated ability to prioritize, operate with efficiency and communicate with excellence will translate to impressive campaign results that parlay into the next media sale.

Reporting to the Industry Manager of Health and Wellness, you’ll maintain a client-first approach and will hold the advertiser relationship in the highest regard. We want to stand out as being easy to work with and we know that’s a part of your personal brand as well. In fact, that skill will also prove to be important internally as you work with merchants and other teams at CVS in a coordinated fashion. Your willingness to roll up your sleeves and navigate the twists and turns that come with building a retail media network from scratch make you a real fit for our CMX culture.

Your leadership team will trust you to influence our rapidly maturing products and processes by bringing our advertiser’s perspectives forth – you’ll be responsible for being the voice of the advertiser. You’ll balance client feedback with your understanding of the retail media market, bringing forward opportunities to create a more enticing CMX offering. Beyond being a valued contributor to our roadmap, you’ll also be a key part of our financial forecast as you demonstrate command over your numbers and update sales opportunities through our Salesforce platform.

We’ve seen immense success at CMX in our first 3 years, and a lot of that is due to a team of strong talent unincumbered by traditional role definitions. While our overall direction is clear, we value a scrappy way of working and are looking for someone like you that thrives in a startup environment. Our entire team is eager to join forces to grow this burgeoning business together, with no task too big or small. To be honest, we really like the opportunity to have multi-faceted positions because it keeps things fresh. We certainly haven’t figured it all out yet, and we’re excited about the role you’ll play in getting us to where we need to be. Now is the time to get in on the ground floor and be a part of our foundational team setting the retail media landscape on fire. We can’t wait to meet you.

Remote/Field-Based Employee: Travel requirement is up to 50% of the time nationally.

Required Qualifications

• 5+ years of client-facing media and integrated marketing campaign sales experience with a strong understanding of client management, digital media, targeting & measurement, and the retail media ecosystem• 5+ years of experience working with and gaining alignment from multiple client and agency stakeholders to drive revenue and long-term relationships. Has extensive experience with media negotiations, JBP negotiations, strategic account planning and management of client expectations.• 2+ years of cross-functional leadership experience and the ability to orchestrate an internal cross-functional team to deliver flawless execution against a clear campaign goal.• 1+ years of people management experience with a proven ability to effectively mentor and up-level people with high-potential

Preferred Qualifications

• 1+ years of retail media network experience• 1+ years of Health and Wellness category media sales experience• Experience in client sales or account management at a digital media agency or digital media vendor, with proven ability to exceed sales goals while contributing to overall team success• Experience navigating complex advertiser organizations to drive media revenue across different investment teams with ownership for varying levels of stakeholder relationships• Clear understanding of advertiser priorities when buying digital media across onsite, social, and programmatic channels• Excellent communication skills that can be articulated in both written and verbal forms across a diverse audience base to deliver consultative sales presentations using industry insights, market trends, and CVS/CMX consumer and campaign data• Self-motivated, high-capacity person who can function and win in a demanding, performance-driven environment while providing a positive client experience to a high volume of accounts• Ability to thrive in a start-up environment with constantly evolving processes and an eagerness to wear multiple hats

Education

Bachelor's degree in Business, Marketing or related field or equivalent (HS Diploma and 4 years of experience) required

About CVS Media Exchange (CMX)

CMX is dedicated to driving measurable outcomes for our suppliers, merchants, stores, GMs, brand advertisers, and agencies. Our full-funnel ad solutions leverage CVS’s in-store and online data, extensive reach, and to provide measurable results for our clientele. With a range of flexible pricing and buying models, including self-service; these solutions help businesses build brand awareness, engage with CVS consumers, and convert CVS consumers to shoppers.

Pay Range

The typical pay range for this role is:

$79,300.00 - $166,300.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

We anticipate the application window for this opening will close on: 08/16/2024

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.