Job Information
Alaant Member Relations Associate in Albany, New York
Do you have experience within the banking/financial industry? Are you seeking a team environment? If so, Alaant Workforce Solutions has an opportunity with a top financial services team in the Capital Region!
Hours and Benefits for the Member Relations Associate:
$52,000 to $54,000 a year
Flexible Start/End Times
9:00am to 5:30pm
10:15am to 6:45pm (Additional income incentive)
Fully Funded Medical Benefits through BCBS, Dental & Vision Insurance and up to 4% Employer 401(k) match
19 PTO Days accrued in 1 st year, plus 11 paid holidays
Responsibilities for the Member Relations Associate:
Determine, analyze and solve problems related to financial products
Provide technical assistance within member portal
Escalate issues via tickets, when required
Process member transactions
Provide exceptional service and value to members
Requirements for the Member Relations Associate:
Two-year degree or equivalent professional experience
Credit union, banking, financial institution and/or call center experience preferred
High attention to detail, with the ability to multi-task
Proficiency in Microsoft Office, including Outlook
For more details on this role contact:
Alex Cosmer (he/him), Sr. Talent Acquisition Manager, alex.cosmer@alaant.com or (518) 689-0714
Alaant Workforce Solutions wants all interested applicants to know we hire a diverse workforce and are actively recruiting candidates in accordance with diversity, inclusion and equal opportunity policies.
This is an immediate opportunity. The interview process will be comprised of a combination of virtual and onsite meetings/interviews.
Connect with us on LinkedIn (https://www.linkedin.com/company/alaant-workforce-solutions/) , Facebook (https://www.facebook.com/AlaantWorkforceSolutions/) , Twitter (https://twitter.com/AlaantWFS) , Instagram (https://www.instagram.com/alaantworkforcesolutions/) , TikTok (https://www.tiktok.com/@alaant_wfs) , & Glassdoor (https://www.glassdoor.com/Overview/Working-at-Alaant-Workforce-Solutions-EI_IE2285064.11,37.htm)
At Alaant we believe in People First! We Care. We Listen & We Support.
www.alaant.com