Job Information
Dubai Holding Assistant Outlet Manager - F&B Service - Jumeirah Saadiyat Island in Abu Dhabi, United Arab Emirates
About Jumeirah & the Hotel:
For more than two decades, Jumeirah Group, a member of Dubai Holding, has been making a distinct mark on the global hospitality market with its unwavering Stay Different™ brand promise.
Its award-winning destinations, including the iconic Burj Al Arab Jumeirah, position service beyond expectations, signature dining experiences and artful surroundings at the heart of every guest experience.
Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia, and employs over 9,000 colleagues, representing over 120 nationalities.
As Jumeirah continues to expand its global portfolio and scale up its operations to the next level of growth, we remain fully committed to developing and empowering our colleagues to excel in world-class environments.
Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, embracing a culture that celebrates diversity.
A sustainable hospitality leader in the capital, Jumeirah at Saadiyat Island Resort is a breadth of fresh air offering an eco-friendly stay amidst contemporary surroundings on the Abu Dhabi coastline. Surrounded by natural beauty and designed to care for every aspect for guest wellbeing, the resort resembles a perennial summerhouse where visitors can experience Abu Dhabi Island life at its best. The luxury beachfront resort is home to seven world-class restaurants and bars, three swimming pools and the award-winning SPA featuring an extensive menu of specialised treatments and exclusive products from all around the world. In addition, guests can utilise a wide range of leisure facilities including a mixed and ladies only gym, a kids club and a tennis court. Boasting 400 metres of pristine private beach and sand dunes, the resort is anchored on one of the most desirable beach locations in the UAE and was conceived with the environment in mind having implemented eco-friendly strategies and initiatives since its launch in 2018.
About the Job:
An exciting opportunity has arisen for an Assistant Outlet Manager - F&B Service in Jumeirah Saadiyat Island Resort. The main duties and responsibilities of this role are:
Manages day to day operation of the department thus ensuring all service standards are met in line with standard operating procedure and they are followed in courteous yet professional manner thus providing delightful and engaging services to all guests.
Engages in guest interaction in a sensitive and appropriate manner; creates personalized experiences; establishes a network of regular guests and keeps relevant and accurate records
Ensures all resources for an efficient operation are in place; takes routine inventories and re-orders operating supplies when necessary.
Assists the Outlet Manager in preparing annual plans, forecasts and managing expenses to meet departmental budgetary goals. Maximize profitability & revenue by controlling labour and expenses.
Presumes full responsibility of a specific Outlet(s) in the absence of the Outlet Manager including and not limited to Forecasting, Audit and Compliance, Complaints and Escalations etc.
Leads, motivates & continuously develops the Team to maximize colleague productivity, departmental revenue, guest satisfaction & department COS scores, responsible for assisting the Outlet Manager/ General Manager in ensuring that all colleagues have full product knowledge
Accomplishes department’s results by assisting Outlet Manager by communicating job expectations, planning, monitoring, and appraising performance as directed to all direct and indirect reports.
Define training needs and propose training programs in co-relation with Outlet Manager. Ensures that regular training is conducted within the outlet and that all colleagues are trained as per their job specification
About You:
The ideal candidate for this position will have the following experience and qualifications:
Minimum of 1 year experience in an Assistant Outlet Manager role with a strong F&B background in a luxury 5-star hotel.
Fluent in English and an additional international language is a plus.
Passion for delivering exceptional dining experiences.
Good financial acumen, including experience with budgeting, cost control, and increasing profitability.
About the Benefits:
We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.