Fairmont Gold Floor Buffet Attendant in United States
Gold Floor Buffet Attendant Fairmont Gold is a special place! The personalized service provided as you greet your Guests at check- in or serve them in the private lounge, will show them that you truly care. The luxury our Guests experience and the memories you make as a Fairmont Gold Attendant will create a sense of loyalty that will ensure their return.
Fairmont Orchid is a luxury AAA four-diamond Kohala Coast oceanfront resort with white sand lagoon, Hawaiian Spa Without Walls, golf, extensive meeting facilities, year-round children’s program, five restaurants and tennis, all serviced with Aloha. We are currently looking for new colleagues to join our 'Ohana and share that Aloha here at Fairmont Orchid.
Summary of Responsibilities:Reporting to the Fairmont Gold Manager, responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging service
Greet, check in and settle guest accounts while ensuring all Fairmont Gold service standards are followed
Provide service in the Gold Lounge and ensure menu and food presentation is in keeping with Fairmont Gold standards
Develop and maintain strong Guest relationships to ensure Fairmont Gold loyalty
Assist guests regarding hotel facilities in an informative and helpful way
Provide exceptional Concierge information to our Guests about local and area attractions
Follow department policies, procedures and service standards
Follow all safety policies
Other duties as assigned
Previous customer related experience preferred
Previous PMS experience an asset
Computer literate in Microsoft Window applications an asset
Must possess a professional presentation
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively with fellow colleagues as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
*Physical Aspects of Position: *Physical aspects of the position include but are not limited to the following:
Frequent standing and walking throughout shift
Occasional kneeling, pushing, pulling, lifting
Occasional ascending or descending ladders, stairs and ramps
Visa Requirements:Candidates must be currently authorized to work in the United States
APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!
ABOUT FAIRMONT HOTELS & RESORTS At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork, Accountability and Excellence; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. Our Sustainability Partnership program represents our ever-expanding commitment to being a responsible business and to following the principles of sustainability across our operations, the world over. An exciting future awaits!
Fairmont Orchid is an Equal Opportunity Employer and a Drug Free Workplace.
Primary Location: United States-Kohala Coast-The Fairmont Orchid
Employee Status: Regular
Job Level: Colleague
Shift: Rotating / Shift Work
Closing Date: 11.Nov.2017, 11:59:00 PM
Req ID: ORC02006