Job Information
Corporate Strategy & Technology End User Services Technician in Philippines
About the role: We are currently looking for a experienced individual to join our team. As an End User Service Technician you will be responsible for Provide end user support to the users in Philippines.
Our team: English Language Learning – We aspire to help committed learners around the world reach their full potential through English language learning.
Our Purpose - Add Life to a Lifetime of Learning
As a End User Service Technician you’ll be responsible for:
Report to the Senior IT Infrastructure Manager of the department
Provide end user support to the users in Philippines.
Perform system support for all server hardware, OS and systems in Philippines
Perform phone/voice message system and video conferencing system support
Assist Routers, Firewalls, Switches and Servers installation and upgrade
Server administration, patches upgrade and performance monitoring
Regular monitor the performance of network in Philippines
To be successful in this role, you will ideally have:
Diploma holder or above in Computer Science or IT related subjects
1 to 2 years of experience in end user support and infrastructure
Good knowledge of Web Design, AD, Domain, Firewall, Mac, Networking, Email and General Software, etc.
Good troubleshooting and problem solving skills
Have a passion to learn new technologies
Able to work independently
Good command in English and local language.
Flexible working: We are committed to hybrid working practices and has adopted flexible remote and virtual working. Where possible our employees can choose to manage their attendance to the office more flexibly.
If you are as passionate as we are about changing lives through learning, then help us to learn more about you and why you want to work with Pearson. Click ‘Apply Now’ to create your application online.
What to expect from Pearson
Did you know Pearson is one of the 10 most innovative education companies of 2022?
At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.
We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.
Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.
To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.
Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.
Job: TECHNOLOGY
Organization: Corporate Strategy & Technology
Schedule: FULL_TIME
Workplace Type: On-site
Req ID: 14938
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