Pearson B1-Inside Sales Assistant in Tokyo, Japan

B1-Inside Sales Assistant

Description

At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe.We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.

Pearson VUE (www.pearsonvue.com)is the global leader in computer-based testing for information technology,academic, government and professional testing programs around the world.Pearson VUE provides a full suite of services from test development to datamanagement, and delivers exams through the world’s most comprehensive andsecure network of test centres in more than 175 countries. Pearson VUE is abusiness of Pearson the world's leading learning company.

Sales SupportCoordinator is responsible for processing voucher orders, includingcommunication with purchasers, voucher issuance and management. This position also plays the role to coveroffice coordination and support marketing coordination, as requested by Office& Sales Coordinator and by Sales & Marketing Coordinator.

PRIMARY RESPONSIBILITIES

Voucher Store Operation (85%)

  • Processing voucher orders

  • Customer facing (calls and emails)

  • Making system inputs/outputs

  • Reporting

  • All other associated tasks

Office Coordination Support (10%)

  • Support as requested by Office & Sales Coordinator

  • Courier arrangement and handling

  • Visitor attendance

  • All other coordination and arrangements as needed/instructed

Marketing Coordination Support (5%)

  • Support as requested by Sales & Marketing Coordinator

  • Website update

  • Newsletter

Qualifications

ESSENTIAL EXPERIENCE & QUALIFICATIONS

  • Bachelor’s degree or equivalent

  • A minimum of three years’ experience in sales or sales support with direct customer handling responsibilities

  • Native Japanese speaker; excellent writing, speaking and listening skills

  • Reasonable written and oral communication skills in English

  • PC skills: MS Excel, MS Word and MS PowerPoint

  • Strong customer/service orientation with excellent interpersonal/soft skills

  • Willing to build and maintain good working relationship with all counterparts

  • Proactive, flexible and positive thinking

  • Organized and details oriented

  • Multitasking capability

DESIRED EXPERIENCE & QUALIFICATIONS

  • Work experience as regular employee at Japanese companies

  • Work experience in a global organization

  • Familiarity with Google Mail, Google Drive and other Google applications

Primary Location: JP-JP-Tokyo

Work Locations: JP-Tokyo-1-1-1 Uchisaiwacho 18F The Imperial Hotel Tower 1-1-1 Uchisaiwaicho Tokyo 100-0011

Job: Sales

Organization: Assessments VUE

Employee Status: Regular Employee

Job Type: Standard

Shift: Day Job

Job Posting: Jul 17, 2017

Req ID: 1711730