Job Information
Bell Product Manager, Digital in Montreal, Canada
Req Id: 417812
At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world.
If you’re ready to bring game-changing ideas to life and join a community that values professional growth and employee wellness, we want you on the Bell team.
The Bell Media team creates and delivers the best Canadian and international content across our digital media, television, radio, and out-of-home advertising platforms. We’re looking for innovative team players ready to take some of the most well-known entertainment brands in the country to the next level.
Summary
As a team member of Bell Media, you will be involved in the evolution and management of the product lifecycle, from inception through execution and enhancements, and is flawlessly executed on time. This role is inherently cross-functional and the ideal candidate will work with internal partners including the Creation and Product Owner teams to deliver on the product roadmap and ensure quality products to the consumer.
The Product Manager will work with the Senior Product Manager and stakeholders to define the product vision, strategy and feature requirements for Bell Media’s Account Management portfolio, which includes user authentication and authorization, account and subscription management, purchasing and billing, user settings and preferences, security and compliance. These user-centric requirements span across multiple brands on mobile web, mobile applications, online sites, connected TV and emerging digital platforms.
A day in the life of a Product Manager
There truly is no typical day in the life of a product manager at Bell Media. There are core responsibilities that you will manage including strategy, research, road mapping, analysis, communication, and product performance. You have a strategic role in growing and engaging audience on digital as well as deliver the best user experience while working with marketing for acquisition strategy. You are responsible for defining your optimal day, thinking holistically about your role, and how you can bring the most value to the organization and your customers. To collaborate with one another, our teams use tools like Jira, Confluence, Slack, Webex. While it is a fast-paced environment that is also what makes the job so dynamic!
Key Responsibilities
Contribute to and clearly communicate the vision and objectives of Bell Media’s Account Management program, and the role this plays in executing the overall digital strateg
Work with the Senior Product Manager to deliver on the product vision and with product owners to translate into the product roadmap
Maintain a deep understanding of the industry-wide user account management landscape along with a keen view of current trends and opportunities as they relate to Bell Media
Support innovation to deliver enhanced authentication features such as single sign-on and 2FA, user profile and preference management capabilities, and advanced payment and billing functionalities with great user experiences
Enforce compliance with industry regulations (SOX, CASL), payment data security standards and other business policies that protect data privacy and integrity. This includes processes required to track user activity to gain the data we need in case of a security incident
Work closely with stakeholder partners and translate business needs into functional requirements for product delivery and development teams
Focus on customers, markets, trends, revenue and business value
Be the subject matter expert for the scrum team and engage the team to own the product by knowing the customers they’re delighting, understanding the problem they’re solving and maximizing the value of the product they are building
Critical Qualifications
3+ years of experience with agile product management
Experience with delivering digital enterprise-wide user account management and billing products and strategies
Ability to translate organizational vision into a product vision
Proven problem solving ability with complex, technical and abstract concepts
Effective planning, prioritizing and organizational skills
Leadership and communication skills
Experience in digital media and telecommunications is a plus
Preferred Qualifications
A high energy, self-motivated individual with a positive, entrepreneurial spirit
Tenacious with a creative approach to achieving goals
A team player with the confidence to challenge & escalate when necessary
Experienced at product management, and collaborating with external parties to design and develop technology solutions
Able to interact with all levels of stakeholders, exceptional leadership and communication skills, lead client stakeholder meetings and influence proposition design decisions
And, as a plus, experienced with CI/CD.
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Adequate knowledge of French is required for positions in Quebec.
Additional Information:
Position Type: Management
Job Status: Regular - Full Time
Job Location: Canada : Quebec : Montreal
Work Arrangement: Hybrid
Application Deadline: 05/17/2024
For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.
Please apply directly online to be considered for this role. Applications through email will not be accepted.
At Bell, we don’t just accept difference - we celebrate it. We’re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.
Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or recruitment@bell.ca to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at inclusion@bell.ca .
Created: Canada, QC, Montreal
Bell, one of Canada's Top 100 Employers. (https://reviews.canadastop100.com/top-employer-bell?lang=en)