JetBlue Airways Coordinator Flight Operating Experience in Long Island City, New York

Coordinator Flight Operating Experience

Position Summary

The Coordinator is responsible for all aspects of Federal Aviation Regulation (FAR) training requirements including scheduling and regulatory compliance. The Coordinator ensures that during normal and irregular operations the integrity of the Operating Experience Plan is maintained while ensuring compliance with the Federal Aviation Regulations (FARs) and company policies and procedures. The Coordinator demonstrates the highest level of customer service while coordinating with other departments and communicating with Crewmembers.

Essential Responsibilities

  • Develop Operating Experience (OE) release plan, monitor, track, reschedule and inform of changes as needed. Coordinate with the Crew Planning and Crew Staffing teams for monthly bid planning and awards.

  • Coordinate with Training Record specialists to ensure that all training events are scheduled, updated and adjusted when changes arise and notify Pilots and Flight Attendants about Standards Training Events and all other training needs

  • Partner with Federal Aviation Administration (FAA) to ensure observations for upgrading Captains and recurrent Flight Instructor are scheduled

  • Monitor recurrent training reports monthly and coordinate with Crew Services using CrewTrac to schedule recurrent training

  • Partner with and support the Inflight Performance and Quality Team in scheduling all Inflight Operating Experience requirements

  • Other duties as assigned

Minimum Experience and Qualifications

  • High School Diploma or General Education Development (GED) Diploma

  • One (1) year of previous Flight Scheduling and/or Training Administration experience

  • Familiar with computerized scheduling processes

  • Ability to complete tasks and assignments with minimal supervision

  • Excellent verbal and written communications skills

  • Must pass a ten (10) year background check and pre-employment drug test

  • Must be legally eligible to work in the country in which the position is located

Preferred Experience and Qualifications

  • Bachelor’s Degree

  • Proficient in Microsoft Suite

Crewmember Expectations:

  • Regular attendance and punctuality

  • Potential need to work flexible hours and be available to respond on short-notice

  • Well groomed and able to maintain a professional appearance

  • When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft

  • Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun

  • Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards

  • Identify safety concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR))

  • Adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls

  • Upholding JetBlue’s safety performance metric goals and understanding how they relate to their duties and responsibilities


  • Computer and other office equipment

Work Environment:

  • Normal office environment, flexible work arrangements may apply

Physical Effort:

  • Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)

Job ID #:32910Location:Long Island City, NY

Area of Interest:AirlinesLocation Code:LSC Long Island City SC: Long Island City Support Ctr ( JetBlue )

Employment Status:Full-Time Regular

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by the crewmember(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization change.

JetBlue Airways Corp. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.