Whittier Rehabilitation & Skilled Nursing Center Patient Account Representative in Haverhill, Massachusetts

Patient Account Representative - _Full Time Monday‐Friday 8am‐4:30pm or 8:30am‐5pm

Seeking an entry level Patient Account Representative to join our busy corporate outpatient hospital billing department._

Primary Responsibilities:

  • Uploads charges daily into the billing software for our two rehabilitation hospitals.

  • Reviews intakes received for accuracy.

  • Maintains a weekly spread sheet of patient bills that were sent out, that is sent to both rehabilitation hospitals to assist in the collection of patient revenue.

  • Maintains a weekly spreadsheet of outstanding referral requests sent to the outpatient departments of both hospitals.

  • Assists in maintaining and billing patient bills for both hospitals.

  • Maintains patient accounting files in an organized manner to assure ease of retrieval consistent with patient confidentiality.

  • Assists with problem accounts and/or families with complaints or disputes.


  • High School diploma or equivalent.

  • Must possess a high level of confidentiality, organization and attention to detail.

  • Confidence with computer systems and office equipment required.

  • 1 year experience with third party billing and automated billing system preferred.

Location: Haverhill, MA - Whittier Employee Resources

Category: Administrative/Office