Black Bear Casino Resort BEVERAGE SERVER in Carlton, Minnesota

BEVERAGE SERVER

PRIMARY RESPONSIBILITIES:

  • Responsible for providing exceptional service to all guests in a friendly, efficient manner.

  • Takes beverage orders from guests to meet their needs, desires, and expectations in a quick and efficient manner.

  • Effectively responds to manager’s requests in all areas of customer interaction and customer concerns.

  • Performs job duties in a safe manner; reports any potential safety hazards to management staff.

  • Communicates with bartenders and managers regarding guests requests.

  • Serves alcoholic and non-alcoholic beverages.

  • Ensures legal drinking age and follows Black Bear Casino Resort Alcohol policies.

  • Possesses a strong knowledge of spirits, wine, champagne, mixed cocktails.

  • Knows drink prices and proper measurement. Knows information regarding all Food and Beverage outlets to have the ability to inform guests when they ask.

  • Responsible for set-up and presentation of beverage stations.

  • Responsible for maintaining supplies, inventory, and operation of the beverage cart.

  • Maintains the highest degree of professionalism.

  • Follows proper cash handling procedures and internal control procedure.

  • Department uniform is required and provided to the employee, which must be worn during scheduled work hours unless prior arrangements have been made with management.

  • Must attend all mandatory trainings which includes Title 31 and/or SARC trainings.

  • Ensures confidentiality of financial records and all records for employees, band members and/or clients.

  • Represents the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community.

  • Required to maintain proper attendance including reporting to work on time in accordance with applicable policies.

  • Due to changes and modifications in the job from time to time, employees are required to be flexible and assume other responsibilities assigned by management as deemed necessary.

PHYSICAL REQUIREMENTS:

  • Ability to lift and carry up to 50 Lbs. is required.

  • Prolonged walking is required.

  • Standing, bending, stooping, climbing, pushing, pulling are required.

  • Subject to inside and outside environmental conditions, including working in adverse weather conditions and work in a smoking environment.

POSITION REQUIREMENTS:

  • Minimum age requirement of 21 years of age.

  • Food handler’s certification is required; if not certified at the time of hire; employee must become certified within 6 months of hire, employment is contingent upon certification.

  • Experience serving in a bar or food and beverage setting is preferred.

  • Knowledge of golf; and golf course rules and etiquette is preferred.

  • Must have excellent interpersonal service skills with a friendly and professional demeanor.

  • Experience in cash handling and accurately making change is required.

  • Knowledge of applicable safety rules, sanitation standards, and health code regulations is required.

  • Maintains a professional, neat and well-groomed appearance adhering to Casino guidelines.

  • Operations are conducted seven days a week; 24 hours a day; and on holidays.

  • Alcohol Awareness Training is required and will be provided.

  • Title 31 / SAR trainings also required.

  • Ability to work independently.

  • Communicate effectively orally and in writing with the ability to establish priorities is required.

  • Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation’s Personnel Policies.

  • Subject to pre-employment and annual background checks.

HOURS: Shift to be determined upon hire.

TO APPLY: Complete transfer request or application and

submit to:

Human Resource Department

Second Floor, Black Bear Hotel

Opening Date: June 19, 2017

Salary: TBD

Closing Date: June 26, 2017

FT Position Available

Contact Person: Tenase McClay, Phone:

(218) 878-2348

NATIVE AMERICAN PREFERENCE

Owned and operated by the Fond du Lac Band of Lake Superior Chippewa.

Copyright © 2017. All rights reserved.