Seven Feathers Casino Resort (Umpqua Indian Develo Room Attendant I in Canyonville, Oregon
Room Attendant I
Division: Seven Feathers Casino Resort
Location: OR-Canyonville - Seven Feathers Casino Resort
Position #: 405840
of openings: 1
It is Housekeeping’s mission to deliver an unforgettable guest service while providing safe, clean, and comfortable accommodations in assigned areas in a timely manner. Room Attendants will strive to achieve the cleanliness expectations of our property while averaging 8.5 minutes or less per credit and 3.9 points or less per room.
Greets guests, responds to special requests. Maintains privacy and security by properly announcing entry and servicing guestrooms as appropriate.
Cleans guestrooms to the level of standards set by the Resort, including stripping of soiled items and trash, bed making, cleaning bathrooms, vacuuming, dusting and placing or replacing amenities and supplies.
Properly uses and maintains assigned equipment and supplies to departmental specifications, including carts, vacuums, chemicals and cleaning aides.
Observes status of and maintains common areas, including floor closets, stairwells, halls, lobby areas and elevators.
Properly maintains the daily log, including accounting for completed tasks, tracking issued keys and reviewing the communications log and file on a routine basis.
Properly handles lost and found items in accordance with department policies and security procedures.
Responds to guest concerns, complaints or suggestions appropriately, refers them to management in support of providing superior customer service.
Works varying schedules to reflect the business needs of the hotel.
Provides constructive input to improve processes within the department.
Maintains confidential information that is received in verbal, written, and electronic media. Limits access to information on a job-related, need-to-know basis.
Achieves an average of 8.5 minutes or less per credit and 6 points or less per room.
High School Diploma or GED Certificate preferred.
1 year experience in a hotel/motel environment strongly preferred.
18 years of age or older.
Excellent organizational, verbal, interpersonal, and customer relations skills.
Able to read and comprehend written instructions.
Must be able to obtain a Class I Gaming License.
Must maintain a neat, clean, and well-groomed appearance at all times (specific standards available).